I draw your attention to the malfunctions of Rento...

I draw your attention to the malfunctions of Rentokil Initial.

We closed our business for containment from March 20 to June 19.

As part of the closure, I asked Rentokil Initial to come and pick up the dirty laundry to avoid it getting dirty for too long.
= It never happened.

Since June 15, Rentokil Initial has been providing me with deliveries by phone and email.
= Nothing happened.

On July 2, I was assured of receiving towels, rugs, tea towels, aprons.
= The agent has finally passed. He retrieved the dirty laundry, but he came empty-handed.

No service was performed by the teams during the period from March 13 to July 2.
= This did not prevent us from taking samples every month. Even the months of total closure. Credit has been issued, however the money has been withdrawn from my account. Today, my small business is banking for Initial Rentokil France.

Thursday July 16, no delivery or resumption. The agent decided to come before our opening hours. No ironing possible.

There is no consideration of the leaders of Rentokil Initial France and no valid information via the teams of Rentokil Initial France. This lack of professionalism is wasting time and money.

I advise everyone not to work with Rentokil Initial France.