Gracio Filmio Review of The Westin Dragonara Resort Ma...
The hotel is basically a 5-star hotel from the dec...
The hotel is basically a 5-star hotel from the decor. The service left a lot to be desired. The cleaning women forget daily any towels, clean the band utensils to the toilet to clean and forget them there, forgotten to fill the shampoo. We had no soap and on demand we were told it was empty. The two free bottles of water were missing often or at least one. That is not service-oriented.
We were also awakened in the morning from construction noise in the house, where no Oropax helped more. The travel agent knew nothing and had not informed us about a construction site. On demand I was told in the hotel, that there is no construction site, only "general maintenance" and that would be short. The whole stay we had construction noise. On 3 days it was so windy and cold that we were only in the room, in the gym and in the indoor pool. Everywhere you heard the construction noise, a relaxation was impossible. A new complaint brought only an apology and a bottle of wine to the room - that would have brought me at most something to get drunk.
Almost a week of construction noise, although there is no construction site?
Further points:
+ Beautiful sea entry
+ good breakfast buffet, except the egg station (constantly burned eggs or a so broken fried egg that it would go through as a scrambled egg)
+ Ice cube dispenser in the hallway
- musty stinking hallway
- nocturnal switching of a relay of the air conditioning or the motion detector. Constantly "Click, click, click, click" - annoying!
- Location in the middle of the party mile. The environment is not very nice
- 45 minutes by bus to Valletta
- On the balcony you can hear a loud humming, probably an air conditioner. Not usable!
I would not recommend this hotel because the rules were violated and the site should be kept secret. Who plans a relaxing holiday, can be quite disappointed here.
Comments: