Staff (JANELL) needs more customer service skills,...

Staff (JANELL) needs more customer service skills, staff (JANELL) undermines patiences and phone hangs up!! I'm never able to set my transportation DATES, STAFF needs to be on point with patiences!!! JANELL HAS THE WORST PHONE SKILLS I EVER SEEN IN A PERSOn.. ANSWERING PHONES, LIKE JANELL she DO NOT HAVE PPL SKILLS OR EMPATHY SHE IS AN AUTOMATIC TURN AWAY PATIENCE... JANELL HAS VERY POOR SKILLS TO ASSIST PATIENCE THAT NEED MEDICAL ATTENTION!!! Pls look into this...