Jorge Alvarez

Review of Hotel BUGAMBILIA HERMSILLO

The room had bugs, spend a terrible night. They ch...

The room had bugs, spend a terrible night. They changed my room, I talked to a person who was introduced to me as Manager (with a Cuban accent), he was unkind, he told me what they did to solve the problem of the bugs, but he could not assure me that the room I was in changed they would not have the same problem. Later I found out that the Manager was someone else. It's a pity because I've stayed at this hotel three times before and everything was great. I hope they improve their service and fix the problem.