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Review of the Saguaro - A Joie de Vivre ...

Horrible. This place is the actual worst. If you'r...

Horrible. This place is the actual worst. If you're visiting Palm Springs for any type of event, especially avoid this place. There is literally no lighting in these rooms. My friend and I are visiting for a wedding, and we've been doing our hair and makeup in front of the sliding glass door, when it's light out, because otherwise you can't see. The WiFi only randomly works. It kicks you out sporadically and doesn't allow you to log back in. The walls are paper thin, so you can actually hear snoring, sex, walking, pretty much anything the people above or next to you are doing. Everything is outdated. We had to request 3 different irons to get one that worked. The last one seemed like the least old, not new, but least old...Still didn't work well, but at least got warm, unlike the first two.
The front desk staff was very unaccommodating when we mentioned some of the issues we were having. They didn't even offer a simple "sorry". They basically told us too bad, and offered no help for the remainder of our stay. I noticed the owner responded to a previous comment, that he had wished these issues would have been brought up while the guest was still here, but we did that, and it was of very little importance to whomever we spoke to.

The website put a bunch of colorful photos up and made this place appear very, very different than it actually is. DO NOT be fooled by that. They have some really cool, instagram worthy, decor in the lobby to make it seem cool, but the actual guest rooms are quite the opposite. Even if you do take a colorful pic to post online, you most likely can't get onto the WiFi anyway.

Like I said, if you are visiting Palm Springs for any type of event, avoid this place. There are far better options. You won't be able to get ready, you won't be able to get any rest, and you won't be able to even get online. I couldn't even get enough connection to get an Uber to get the hell outta here. Do yourself a favor and look at the other options Palm Springs has to offer.

I m amending my review. This is my last morning here and I woke up to find a huge roach in my clothes. Wanted to make sure i included that. I thought we were the lucky ones who didn t have a roach encounter, but I spoke too soon.