I have been a customer for a few years and have us...

I have been a customer for a few years and have used their spa services and purchased products. The staff are usually really friendly; however, my last experience was horrible. Poor customer service. The owner was there and just stood by and watched an employee be rude. Still processing the entire event and deciding if I will return. They are the only place in town that have the products I like but..refuse to give money to a business who is not kind to their customer. Guess I made my decisin