Jeff Stanhope

Review of Sears Holding Company

I bought a warranty in the event my washer ever ne...

I bought a warranty in the event my washer ever needed repairs. I have had my GE washer less than a year and it require a new motor transmission and Sears wants to repair it. 3 weeks have gone by and still no repair. Sear Home Customer care line has told me I have lied, they have hung up on me, and have rescheduled my appointment without telling me. Most of the agents on the phone have been nothing but rude all the way up to the supervisors. I have taken of work 3 days and still have no washers. I do not recommend buying anything from Sears they could careless about customer service.