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SkyplayZ GameZ
Review of MUSCO

3 years ago

I can see that for some strange reason the employe...

I can see that for some strange reason the employees are leaving reviews about what a great place this is to work instead of leaving this week for product reviews like most companies, it seems to falsely drive up their rating. I had a not so pleasant experience in dealing with Melanie when finally after buying numerous bad olive cups over the years, I finally took the time to report it to her. They are quite expensive and I had thought about calling when I got them but then ended up getting caught up in life and never calling or sending them back. Many companies appreciate customer feedback because it lets lets them know where there might be problems in production etc but I was greeted by Melanie with comments like "that would never happen" when trying to give her the product stamp info and "I find that hard to believe " when she misunderstood the fact that I have had issues in the past on numerous occasions. When I tried to then address these issues with her in a respectful and polite way, she ignored me , rushed me right off the phone, without any acknowledgement of making the customer feel worse by letting their company know. My hunch from being treated so poorly is that they really don't care and the valuable time out of my day was a taken and I was treated like I was a real pain to her. Gee, so sorry Melanie.

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