Do not stay at this hotel in the Kansas City Summe...

Do not stay at this hotel in the Kansas City Summer heat! The AC doesn t cool this building! The open areas (atrium Bar, restaurant, and hall ways) are HOT! I had room 526 and on the 1st night my AC broke down and I couldn t be moved until the next day. I m guessing it was about 80 in my room. I then moved to 519 and it was marginally better. The AC s in the rooms are old and in extreme heat will not cool the rooms to what you d expect.

This hotel is in bad need of an update. It s literally the oldest Embassy in the world and it looks it. When I was checking in at 5PM there was 1 front desk person and a line to the door. He then stopped to take a call (RUDE). Is there no one else to get the phone since you have actual guests in your face? Come on front desk supervisor Brandon!