Martin Miller Review of Brennan's of Houston
I am a long time Brennan s customer and had booked...
I am a long time Brennan s customer and had booked a table for seven for my mother in laws birthday. The experience was an unmitigated disaster. Absolutely terrible service. We sat next to a table with two ladies that were blitzed drunk and were very loud. They actually fell asleep at the table but when they woke up they went on a tirade about millennials with several f-bombs and the c-word. When I told management they said they would take care of it but they did nothing. The ladies fell asleep again at the table which was actually a welcome relief. I thought i was in the twilight zone for a restaurant this nice clearly over serving their clientele with alcohol. After two plus hours and still not being through with the dinner I demanded the check and we left. One of the worst restaurant experiences I have endured. Adding insult to injury we had to wait in a long line to get our car and have to pay $5 for valet. What a joke. Sad to see a Houston institution fall so far in customer service. If I could give less than one star I would.
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