Jason Friedman

Review of Aloft Minneapolis

I have stayed in Aloft hotels in several cities. T...

I have stayed in Aloft hotels in several cities. They are very consistent with a welcoming atmosphere and well appointed rooms. This was the case in MPLS, with one exception. The hotel offers a shuttle from the light rail stop to the hotel. I called and couldnt get through to the front desk and the voice mail was full. So I walked, no biggie. The staff person apologized, explained why that happened and moved on. A drink coupon? A few snacks for the room? Or how about "is there anything we can do to make this right?" That would have been enough.