MrFlames 2000

Review of Southeastern Furniture Reps

Today after five years of faithful repeat business...

Today after five years of faithful repeat business with this company I had the WORST experience ever! I went in looking for an "as is" table for my design studio and found a big enough piece rather fairly priced. I'd purchased another table from them not more than six weeks ago as well as leased a living room set for my business space. Never had an issue. After my purchase was complete the gentleman who wasn't handling my purchase asked if all I got was the table by itself. I replied "yes cause that's all I need today" and smiled. He said they can't deliver just a table. I told him I paid the $25 delivery fee. The female employee and I were equally shocked by his stern response that THEY CANT DO THAT! She and I both explained I drive a Camry and cannot haul it in my car I have ZERO problem paying the fee. His EXACT response was " the owner doesn't care if you pay $100, they aren't allowed to deliver a single table!" I'm so upset because the woman kept saying she will take the fall back or whatever. I asked if I leave now anyway will my table be delivered on Monday as scheduled he simply said " no it won't". I told them give me money back then. He says " we normally don't refund but since you're still here we will refund you" WHAT!!!! I have never been so frustrated, upset, and down right perplexed about a business turning down money EVER!!! It made ABSOLUTELY no sense and I will NEVER spend money here or REFER them EVER again! I got my money refunded to my card and it better come back cause now I have to wait however many days to get $99 for a two minute transaction. Terrible policy and even worse I picked an EIGHT seater table for $69 and they also had a ragged four seater table less than half the quality for THE SAME PRICE!!! HOW???? STAY AWAY FROM THEM!!