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Andy Tam

4 years ago

So regretting booking with this guy/company... If...

So regretting booking with this guy/company... If this weren't the last minute booking to Muir Woods, I would have just walked off at the ticket counter...

Thought I have checked there is a cafe at Muir Woods from the website, I asked if there is a cafe and he said No. Looking at the return bus schedule at 4:30 pm they offered (trip started at 10 am), I asked that question again, the he said you are in the woods and won't be any food, and treated me like an alien...

Even worst, the wrong scheduling info was given. He circled the weekend ferry schedule and actually the ferry was running at weekday schedule (it was a Friday). My family ended up wasting 2 hours waiting at the dock.

I can tell you there is a cafe at Muir Woods. First time I was given a wrong info at the ticket booth, how professional he is. Thanks very much Paul!!! Now I really appreciate my prior tour experience.

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