Krista Kennedy Review of Wilderness Resort in Wisconsin...
BED BUGS BEWARE!!!!!!!!!!!!!!!!!!!!!!
BED BUGS BEWARE!!!!!!!!!!!!!!!!!!!!!!
Check your rooms for BED BUGS!!! While staying at the Wilderness the weekend of Automotion, bed bugs were found in our room and the WILDNERNESS FAILED TO CALL AND ALERT US THEY HAD BEEN FOUND!!!!! Only after finding bites everywhere and bugs once arriving home, the Wilderness confirmed that they had found bed bugs in our room when we checked out!!! No phone call, nothing!! SHAME ON YOUR WILDERNESS FOR NOT HAVING THE COMMON COURTESY TO ALERT YOUR GUESTS OF THIS DISGUSTING PROBLEM!!!!! I did not receive an apology either! I understand you run the risk of having them while staying in a hotel, however; this problem could have been much better controlled had we been alerted to the issue the minute it was found! I will never stay at the Wilderness again!! Absolutely TERRIBLE customer service!!! Do not stay here, you will get bed bugs! I'm sure they had people in the room we were in the same week we found the bugs! Our room was not the only room with confirmed bed bugs!!! IM NOT SURE HOW YOU GET AWAY WITH NOT BEING REQUIRED TO REPORT THIS, BUT ITS BS!! BECAUSE OF YOUR FAILURE TO NOTIFY ANYBODY, OR PROPERLY CHECK YOUR ROOMS (BECAUSE IF YOU HAD, THEY WOULD HAVE BEEN FOUND AND THE ROOM WOULD HAVE BEEN CLOSED) I HAD TO MISS WORK, PAY FOR AN EXTERMINATOR, AND DEAL WITH THE MENTAL TRAUMA OF TRYING TO EVER LIVE IN MY HOME AGAIN KNOWING I BROUGHT THEM HOME!! ALL BECAUSE YOU DIDN'T BOTHER TO NOTIFY ANYBODY OF YOUR PROBLEM!!!

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