I called these people 4:30PM Pacific standard time...

I called these people 4:30PM Pacific standard time Listen to how important my phone call was for 29 minutes , I am a Plumbing contractor in Southern California I have pushed these water heater since the day they started selling water heaters in California, This Phone service is one of the worst I've ever experienced from a manufactures answer the phone Or at least Give a realistic time and if Someone is actually Going to answer the phone. Come up with a better solution than telling us how important our time is.