My mortgage servicer Ocwen merged together with PH...

My mortgage servicer Ocwen merged together with PHH in 2019 . It was NewRes . Now its PHH . Their site did not work at all . All history records of payments are gone . No information on the loan . Cants make payment online.
Now June 2020 year later their website changed for 5th or 6th time . Log in does not work . Have to call them and get the tech support for another 40 minutes to get a new log in. And then there is no way to make a payment online again!
They send you to a speedpay - a third party . Charges extra $9 for that.
Horrible service No service at all