Jacob Samonte

Review of Clovis Volkswagen

This location is by far the worst. I cant tell if ...

This location is by far the worst. I cant tell if it s the service manager or the whole dealership but they have horrible customer service. They Kept my car all day, for a sensor replacement and called me at 5pm to say it was ready! However they close in 10mins so unless I can get there then, i can pick it up tomorrow.

I ve had to come back 3 separate times for something they couldn t fix the first time. That s 5 days worth of work I had to take off. No coupons, no discount, not even a sorry this keeps happening. They don t even clean your windshield or vacuum, even Jiffy Lube does that. This is my dealership where we bought the car, that is completely unacceptable. If it wasn t for the fact they worked on my car last, I would ve taken it somewhere else.