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Dr. Joseph Wieczorek

3 years ago

I don't think I would ever return to Hyundai. Whi...

I don't think I would ever return to Hyundai. While the salesperson, Bristol Jordan, was fine, the management delights in game-playing, bait-and-switch offers, and a series of slight-of-hand activities. I dealt with 2 different managers, and I walked out when they wouldn't deal with me. They called me after I wrote something online about my experience, and it appeared that they were going to address my concerns and meet my needs as a consumer. Then, their published offer was "not in play at the time I came in." They have an email with a "Black Friday" offer at the end, but now that offer is no good? Who the heck is in charge of these managers? It sounds as if they went to the school of TOTAL SLEAZE U. So sorry that I didn't have the experience; I am quite sure that I will hear from a manager in response to this review, but Heritage Hyundai is more concerned with their online reviews than their in-house dealings. You have lost my business, Heritage.

Heritage responded, and in true Heritage Hyundai fashion, they did not read my message carefully enough (or enough to care). The managers here are terrible. Salespeople are at their mercy. Thank you, Heritage. I purchased at Jones Hyundai.

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