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Ruben Garcia

4 years ago

Rooms are nice, property is large but the service ...

Rooms are nice, property is large but the service is just not there. Reception couldn't activate our key and once they did, we drove to our room only to find out it didn't work. Second time, the key worked but somebody was already occupying the room. Gave us a new room, but it was a hassle. The property just seems understaffed. Plates not picked up from the pool area, etc. Wouldn't stay there again.

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