My review of Hollins Motors is mixed. When you arr...

My review of Hollins Motors is mixed. When you arrive at the dealership everything is laid out fairly nice and the vehicles and quantity they have are good. No complaints, if there's a vehicle you want, that they don't have they can probably get it and would, happily. The problem I have is with their customer service. You see, I own a business and it is a service business. In the 30 years I've been in business, my goal is to ensure the very best service our customers can find. Why? Because I appreciate it and I know that they have other choices of where they can go. I not only want to provide them with service but I want them to come back time and time again. I also want them to tell their friends and family and coworkers that if they're in the market for our product or service that they would happily recommend us. Customers will usually tell two or three friends when they find something that they like but when they don't like your company or your service they will tell eight or more friends or family or coworkers that they did not like the service they got and they would not recommend you. While we did purchase a vehicle from this establishment I would not go out of my way to recommend them to someone.