Mavis Thomas Review of Carroll hospital center
The worse experience I have ever had in a hospital...
The worse experience I have ever had in a hospital emergency room. Unprofessional nurses . Got to the 5:00pm and at 1:00am in the morning still waiting for a bed. Was told several times that my husband would have a bed soon, but continued to wait through a fire drill and saw people come and go from the ED, but still sat in the ED. Our nurses name was Aubrey and we requested to see her several times, but she never came. I finally requested to see the charge nurse, the charge nurse came and apologized. But, still we waited . 1:30am and still no bed. I overheard the charge nurse telling the receiving unit it s not fair to the patient. They have been waiting. I am disappointed and dissatisfied in the services Carroll Hospital provided. Shame on you for your poor service and rude uncaring, insensitive nurses that doesn t know what it means to provide excellent health care. The way your staff reacted, shows that they have done this before and don t care because nothing happens each time and there is no accountability.
1:38am and , I was just informed by a nurse at the nurses station in the ED after asking for an update for a bed. The ED nurse tried to call report to the receiving nurse and she refused. God help us if this is the standard of care every where in this hospital.
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