Steve Sebestyen Review of Sheraton West Palm Beach
Very good but not quite as great as I expected. I ...
Very good but not quite as great as I expected. I stayed here only 1 night and part of a day. I want to make it clear that there's nothing terrible about the hotel but merely a collection of small things that weren't particularly great to make it 5 stars to me. The location between the lake, downtown and the shore is pretty great. The staff were very accommodating and the overall design/aesthetics we're good. The pool was nice but I didn't get to the gym or use the conference facility. A few things didn't quite sit right with me. The room I got on the 8th floor was tight and overlooked concrete (luck of the draw); however, there was only 2 easily accessible power outlets which was frustrating. The closet was very small as was the bathroom. It was clearly not one of their better rooms and if so, that would be bad. As a platinum elite member I would have expected something a bit nicer. There was little drawer space as well. If two people stayed in the room it would be uncomfortable. I ordered lunch from the room after a meeting and was slightly disappointed in the food and presentation. Instead of a tray and plate I was provided a bag with boxed food and it felt a little dialed in. It was obvious it's not a full service dining experience, something I usually get at Marriott properties like this. Again, not terrible but not quite a 5-star experience for me.
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