Hancock Claims as a whole, company wise, I wasn t ...

Hancock Claims as a whole, company wise, I wasn t impressed. Reschedule me 3 times, have time windows that were not kept. Not impressed but insurance required we use them.
However, our technician, Alex(based from Texas) was absolutely fantastic! He was professional, on time, and honestly just a pleasure to chat with. I trusted him completely the task needed to get our roof repaired.