I am a new member of DeanHealth Plan in Wisconsin ...

I am a new member of DeanHealth Plan in Wisconsin and I used SSM Health as my clinic. Due to my first visit and interaction with DeanHealth I'll surely be choosing another provider when my open enrollment starts. My clinic billed DeanHealth for service I never had done. when I let SSM Health know they told me to contact DeanHealth who in return told me to contact SSM Health to do a re-coding. In the end they ask me to call back in 30 days to correct the wrong billing. this is too much for a simple mistake made by both parties. One last thing the customer support that replies to these messages only gives their generic none helpful 1800 number. I'm over DeanHealth!