We have loved our visits here over the past few ye...

We have loved our visits here over the past few years . The private island and boat taxi are my personal favorite. Our children really enjoy the water park and lazy river! The food and drink service poolside is most excellent. The adult pool and hot tub give adults a chance to get away. Everything here is top notch ! However, upon this visit , a young lady at the Towel Depot named Allison immediately accosted me as I entered the pool area. She made my son and I feel unwelcome asking about our towels our room number and then stating that our Emotional Support K- 9 wasn't welcome either. After giving her the proper paperwork, she fetched her manager and the two of them proceeded to tell us that our small support animal had to leave. We had spent the entire day prior with our support animal at the park, not to mention many visits over the years. She rudely made com such as " You say that your son was staying here ." ( We bought him a stay for his birthday .) It seemed that she didn't believe that we were guests because we chose to bring some of own personal beach towels. All in all, I highly recommend this lovely resort ! Its an oasis of fun and beauty. One bad apple doesn't spoil the whole darn bunch !