Truly truly loved our stay, however, left us wanti...

Truly truly loved our stay, however, left us wanting more. The room was absolutely gorgeous and the resort was beautiful as well. Our room was right next to a beautiful pool. There were some kids so we decided to walk around the resort and swim in the Olympic size pool which was heavenly. We settled into one of the canopies and enjoyed the resort life! The issues we had were we paid extra for the telescope and we didn't even get to use it because the hotel failed to tell us that the key telescope parts were in a hidden compartment zipper in the backpack. Very frustrating as we missed out on an experience that we paid more for! And when we mentioned it to the front desk manager he seemed unapologetic. The second was the food and service at dinner was horrible. OVER priced and not very good. The rib eye steak was all fatty and not pleasant. However, breakfast was the complete opposite. The service with Patty was incredible and the food was delicious. So as much as we loved this place and would love to have given it 5 stars, I just cant based on dinner and some other short comings.