Checking in was a hassle, and I was overlooked mor...

Checking in was a hassle, and I was overlooked more than once while in line. Employees are vague about what cost money and what doesnt. I was charged 50 dollars for checking out at 11:03 when the checkout was at 11:00. My daughter's iPad was also left behind and it appears that I will not be recieving anything back from there.