Andrew R

Review of The Sanderling Resort & Spa

My wife and I have been staying at the Sanderling ...

My wife and I have been staying at the Sanderling for 4th of July week every year since 2002. This property has changed significantly over that time. It has also changed ownership and management plans and management styles a number of times. Early on the emphasis was on customer service in the old Southern style and enjoying the finer things of life in a beach resort experience. Way back then it was largely focused on the adult (i.e. older) customers. Now in 2019 it is really best for young families with children who are on the move from one activity to another. Today it seems the Sanderling is focused on young families and that is a good thing because it has changed with the times in response to requirements driven by the market dynamics. For the best family experience stay in the North wing. That area is set up well for young families and their children (pool is very convenient and the rooms are newly renovated). The South wing is more for the adult couples without children (pool experience is for the adults and it is closer to the Lifesaving Station restaurant). However in the South wing the rooms are much older and in significant need of renovation; for example the mattress in our room this last stay was so worn out it has lost any firmness, forming a U-shape when laid down upon. It is recommended to avoid the South wing. Hopefully it is next in the renovation line up. Even with all the changes it is still the best resort property on the OBX. Kimball's Kitchen is a good experience but this year doesn't measure up to past performances, but is still a very good fine dining/somewhat upscale experience. The Lifesaving Station restaurant is at best an average experience. Good for breakfast if you can tolerate the slow service but otherwise not worth what it costs for other meals. In summary, the property no longer meets our expectations and we are moving on forever to a place up north for a new experience. However we will be back to Kimball's Kitchen. We apologize for the long review. We will always have good memories of our past times at the Sanderling.