Lalonda Taylor

Review of Dallas Regional Medical Center

Went to emergency for abnormal vaginal bleeding, a...

Went to emergency for abnormal vaginal bleeding, abdominal pain on 9/22/18 around 9pm. The triage nurse was very unfriendly, seemed uncaring, very blunt, rude, didn t explain to me what and why he was doing what he was doing? Got back to a room? I was bleeding vaginally very bad? The nurse never gave me a gown to change into for a transvaginal sonogram, the doctor nor the nurse explained my treatment plan, what they were going to do?! The nurse refused to disconnect my IV but request a urine sample so I had to carry the IV fluids to the filthy bathroom that wreaked of urine, had urine all over the floor, sink, toilet ? I request for a blanket and finally received one after 30 minutes? The only professional staff I encountered during my visit was the CT tech , a lady from Romania. She was kind, caring, and attentive to my needs, provided me with a warm blanket, ensured I was aware of how to contact the nurse in case I have an emergency. The nurse never ensured I knew how to reach him in case of an emergency, he also gave me medicine in my IV without verifying my name, DOB, allergies, neither did he explain / educate me on what and why he was giving me. I m a RN and would not ever treat a patient the way I was treated during my distress?! I would rather drive 30 minutes away than to return to Dallas regional ever again for my health care needs! From a professional point of view, I would not recommend this hospital to treat a sprained limb!