Chandler Johnson

Review of Grover T's BBQ

*** Mike Thomas (Owner) gave a call and addressed ...

*** Mike Thomas (Owner) gave a call and addressed the situation with me. I believe he will solve the problem and it shouldn't be encountered by repeat visitors. ***

The service was horrible, the waitress was new and overwhelmed, 100% managements fault, when brought to the managements attention AFTER paying, the manager questioned my integrity and threatened to call my command. (Military) tried to dictate that I'd better not be lying to him. And after phoning the owner about my disgruntled experience I got 0 apologies and I had made it clear to Charlie the manager I was planning on having the establishment cater my wedding, in return he proceeded to brag about his umpteenth events he's catered to and that he knows what he's doing. Just a horrible experience. The leadership in this business is SEVERELY flawed. It was astounding. Gave NO sense of apology for their horrible treatment, raising his voice in the middle of his dining area, and tried to call me back to setup a catering meeting like nothing ever happened. Disgusting.

- Also, I've seen multiple negative reviews on Google from ACTIVE generally positive reviewers. Just a sad establishment that I pray NO ONE visiting Florida walks into. -