I used to love Charlie Brown's but the manager is ...

I used to love Charlie Brown's but the manager is horrible, confrontational, and rude if you can even get his attention. We asked to speak to the manager after our waitress started yelling at someone in my group, over my back, while dripping the contents of a glass on me. She then had the audacity to say it was my fault for choosing the seat I was in. (After loudly bragging about being drunk while working.) On the way out, she and the manager were on the back patio smoking and loudly joking about the encounter. These people are trash human beings and make a formerly great establishment look awful.

I've worked in the service industry for 15 years and I have never seen anything like this. Keep in mind, she started yelling at my companion AFTER he had tipped more than 20%.

Disgusting behavior and absolutely the worst example of customer service.