Otter Song

Review of Massage Envy Spa of Sonoma, CA

Unfortunately Massage Envy Petaluma has gone down ...

Unfortunately Massage Envy Petaluma has gone down in service since when we first signed up a few years ago. Originally they were just great, had good massage therapists and were very responsive when calling it, etc. Something happened about 6-8 months ago however and the massage folks began leaving the outlet in droves. Hard to find a good one now and hard also just to get a hold of the office to make an appt. I have been calling for weeks now and it either goes straight to voice mail or I get the mailbox is full message. If I do manage to leave a message never do I get a call back. Such a big, big difference from only a year ago. I do hope that ME petaluma gets there act together or we will be moving elsewhere.