Kristen S

Review of Now Larimar Punta cana & Secre...

Our first trip to the Dominican and out of country...

Our first trip to the Dominican and out of country in 15 years and it was great. We arrived really late new years day and as soon as we arrived to the lobby we were whisked away to our Preferred lobby to check in. We were a little hungry but mainly needed a drink and the staff got us drinks and there was a nice little buffet to tide us over until we were able to go eat at a restaurant. (Which we ended up eating at 3 times as we were not sure where all the restaurants were.) Elvis, our butler, was wonderful, if we needed anything he was there and even when we were not expecting him he was there and very helpful. Our room was everything we asked for. There were a few minor issues with the room, that was taken care of quickly. Asking us to meet our rep in the main lobby at 9:30 in the morning after traveling from 7 am until getting to our room at 9 p.m. was asking a little much. The beach, the food/drinks, the staff were all wonderful. Made great memories and getting locked in our room with a representative from vacation services was one of them. I will have to admit I was a little disappointed that there was no Captain Morgan, but not having that got me to try different drinks, so it worked out. We have talked about coming back in a few years and bringing our sons. Thank you for a wonderful time. "Oliver" was very helpful as was "Speedy Gonzales."