Zachary Hober

Review of Hotel Prince de Galles "Starwo...

Aloof and extremely rude personnel account for hal...

Aloof and extremely rude personnel account for half of those we interacted with at this hotel, a totally unacceptable ratio even if the other half were perfectly professional and pleasant. The negligence or laziness shown in room service and guest services make the price impossible to justify. We even witnessed an elderly couple turned away from check-in after 3:00 pm for a second time because their room was still not ready. You are much better off at the Hotel Berri a few streets over, where 100% of staff were the epitome of professional and passionate about their establishment.