When I needed help for rent because I was alone wi...

When I needed help for rent because I was alone with my newborn baby due to unfortunate reasons I've got told to call you guys. You told me what i needed for actually receiving help. I emailed you guys tge stuff but nothing came ever back. When I called a week later I got told the things that I sent you weren't enough.

At first you guys told me I only need one requirement and when I finally brought that to you I got shut down. Not helpful at all. You guys want so much stuff. It is impossible to provide.