I've used A#1 for everything from A/C to electrica...

I've used A#1 for everything from A/C to electrical to plumbing for the past 3 years. Usually, I'm okay with how they run their business, but this time I feel like they tried to scam me.

I called because our A/C was having trouble keeping up. We had to charge the unit last year (about 1lb of refrigerant) so I figured it was the same slow leak this year. The tech arrived, glanced at the system for about 5 minutes (without actually measuring refrigerant levels) and told me I needed a new $10,000 system. He said he didn't need to measure the refrigerant when I asked how low it was. After trying to rush me on the sale, I told the tech to give me a day or so to think about it.

I called another local company who had a tech out within a couple hours. 1.5lbs of refrigerant and a thorough leak check later, we just saved $9,800. The tech said the coil is a little old, but no way we need a new system. New coil eventually, but that's it.

That one sketchy push for a whole system just cost A#1 the rest of my business.