Mike Willard

Review of Crowne Plaza San Jose

Restaurant is understaffed. Waiter spilled red win...

Restaurant is understaffed. Waiter spilled red wine all over 3 people in our party, never apologized or even cleaned it up! We tried to help by picking up all the broken glass off the floor. About a half our later, a manager came to clean it up and was practically blamed us for the mess. Condescending and short with us, didn t comp a single drink even though we have several ruined pieces of clothing.

They unnecessarily restrict gym access to two people at a time, with it not being open at night or the early morning. You have to sign up in advance
and get a special keycard to let you in. This is a needless inconvenience at this point. If you haven t been vaccinated, it s your own fault at this point. Open the gym back up for normal operation! Those who don t want to take care of themselves or others can just sit in their rooms.