Wendy Beth Glass

Review of Baywood Medical Center ED

Good evening to all who are reading this. I took m...

Good evening to all who are reading this. I took my fiance to the ER at around 2:00pm. We waited a little bit but to be honest that isn't the bad part. Soon after getting there we were taken back and waited again behind curtain 14. It took the nurse quite some time to come back to us and by then the PA-C Joshua Miller was there with scribe.
When he started talking to us and asking what was going on he was looking at us both like we are crazy and acted like nothing was wrong. For one, I work in the medical field and two you never make a patient feel like they aren't important. He did some tests and without warning comes in and says we need to do a rectal exam. Instead of asking if it was ok, he just gloved up. Now, if I had his NPI number I would take this further in reporting. He has no bedside manor and the staff needs to be trained properly on how to use a bladder scan.
It was really hard to see this go on considering I have been in the medical fieldfor awhile. I hope this review and ALL others are taken seriously. Sincerely the very unhappy fiance to the patient.