Kristian Park

Review of Vitality Medical

Asked for a quote for items, took more than 24-48 ...

Asked for a quote for items, took more than 24-48 hours to receive the quote. After ordering the items, I received an order confirmation that my order was being shipped to the wrong address. I had to call customer service and change it. The next day, I realized that the wrong shipping method was also selected, so I called customer service and was put on the line with someone who had informed me that my order was STILL being shipped to the wrong address. The order was finally fixed after 28 minutes on the phone. Terrible structure and communication in this company. Save your time, go somewhere else.