Had a horrible experience from walking in the door...

Had a horrible experience from walking in the door to when we left. The host was very nice and kept providing updates on our table but the manager stepped in and kept him from making any accommodations for us. We had a party of 5 which 2 were children. Several parties were seated before us and we were told there were no tables available for a party of 5 and we would just have to wait until someone "got up and left". I asked if we could sit outside, the manager said no, nothing was available and was very short and rude with his reply. We were seated outside after that and there were plenty of tables. Our waitress was very sweet but clearly overbooked with a party of 17 in addition to us. We were told they were out of things that we saw other customers get, when we asked about it "the truck just came in". Ok. Also, our food finally came out but it was not our order so we waited again. The food was good but not warm as it had been sitting in the kitchen a while since there was a mix up. The staff was all fine but it is clear that the manager is not professional nor does he run the restaurant in an organized manner. We asked to speak to him but he was very dismissive of us and never acknowledged any of the issues we had experienced. We usually love Joes and I'm not one to complain but this was too bad not to leave a review.