C

Christinea Senior

4 years ago

This is my second visit to this hotel in a month y...

This is my second visit to this hotel in a month you think they could have at least given us something a small token for coming back. I won't go there again reason being . There beds are too soft it hurts your back for days after. The complementary breakfast ridiculous. Your paying an arm and a leg to go to these places and the only thing they can give you free is cereal, bread, butter, egg. I don't eat egg and I'm lactose intolerant. If you want suasage and bacon you have to pay for it separately. If there was a guest in the room before you. OMG house keeping just leaves the unfinished tissue on the roll for other guests to use.. Come on people seriously. Why would I want to use someone else's tissue. A half a roll or less.. I'm spending my money. That was just disappointing. They don't have sufficient towels you have to wait an hour or two first for house keeping to wash them and return to your room that's just crazy. Grands Palm check your staff and please ensure that your guests are comfortable.

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