We tried renting from them, only responded to oure...

We tried renting from them, only responded to oureour between 10-12pm. Paid the application fee and Everytime I emailed them requesting our status they said they were "missing information". When I proceed to tell them we sent it in she mysteriously found it. After weeks of this got told it got rented out to the people who applied before us.... The HOUSE IS STILL LISTED ON ZILLOW AS AVAILABLE TO RENT.