Keith Brown

Review of Mandarin Oriental New York

One of the best hotel chains in the world. No expl...

One of the best hotel chains in the world. No explanation needed. Each guest is treated as an individual. The service here is effortless and there is no request, no matter how insignificant it may seem, that does not receive an immediate personal response. The lobby and rooms are impeccable. To be transparent I did not stay at this hotel but a friend did. I was at the hotel, saw the rooms and the level of service. I base my opinion as a very frequent traveler who normally stays at other hotels.