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In an already booked, confirmed and paid holiday h...

In an already booked, confirmed and paid holiday house without dates of reasons, the date was postponed. Unfortunately we could not on the offered appointment. Therefore we had already booked early (almost a year in advance) No statement of reasons, no apology, no replacement at the desired date ... then came a letter: "We are pleased to inform you that the cancellation you want .. etc.
Again, no apology or explanation
Thank you ! Never again Wolters or Tui
Update Thank you for the correction of the name. Gladly you can look at that again My data: Information about your booking: 193362 / ELS02072 / 20.06.2020 - 27.06.2020 / Zdravko CRM: 03052056 Meanwhile I have received after repeated requests an answer it is an overbooking?!?! Do not help me

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