N

N McLean

3 years ago

The five stars are for the representative who assi...

The five stars are for the representative who assisted me yesterday. She was very personable, professional and helpful and told me of a plan that would save me money. I'll give Vista 4 stars. Because I feel like they should communicate with their customers of their own volition if they see a plan that will save them money. It's great that I was told of this on the call I made to Vista, but if they had their employees look over customer statements on occasion and contacted them first, on a plan that would save them money I think they would grow very rapidly through word of mouth. I wish I had known about this other plan that wasn't available when I signed up.

Another option would be to send out postcards to their customers letting them know if new plans.

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