Stacy Malone

Review of CopperView Medical Center

We transferred pediatricians several years ago whe...

We transferred pediatricians several years ago when I got tired of driving across town for every dr. appt. (as a FT working mom of 2 young kids). We walked in one day without a referral, said we needed a new dr, and they set us up and got us right in as a new patient. It was good then, but I think it is GREAT now. The flexibility of late evening and weekend hours is so valuable to our family. We have never waited more than 10 minutes for an appointment, unless we were a walk in without a set appointment. Sometimes the wait can be longer for walk-ins, but I'm willing to wait when necessary because it's a minor inconvenience and better than paying more to go to instacare or the ER. In my experience, the medical staff and admin employees are always helpful and friendly. Personally, I don't mind that sometimes I see a PA, NA, or NP instead of an actual DR. They are just as qualified to offer medical advice and in the one time that they were concerned about a correct diagnosis, they called the DR in to consult. I can't imagine trusting my family's medical care to anyone else along the Wasatch Front.

Additionally, since COVID hit, CMV has been running on all cylinders, with their staff working crazy hours, trying to accomodate all exisiting patients, new patients, and patients who are just trying to facilitate COVID testing. They keep bringing in new staff just to accomodate their caseloads and increased testing. They are amazing, thru and thru, and should be recognized for their incredible services consistently, not just thru this pandemic. Please show them grace and appreciative - they didn't ask for this ridiculous set of cirmstances. They are merely trying to keep up with demand, while they also try to keep themselves and their own families safe and healthy!