Charity Murdaugh

Review of Family Health Center, SC

Just say no. It took a while to get my insurance s...

Just say no. It took a while to get my insurance straight so I took the earliest appointment I could get at any clinic. This clinic... My first appointment the receptionist was extremely rude. It was scheduled for 8 a.m. and I was told I would be the first appointment of the day. I wasn t called back until 8:45 and the DOCTOR I was told I would be seeing was NOT seeing me. Instead a midwife saw me at 9:45, nearly two hours after my appointment time I was seen by someone other than the doctor I set up with with no explanation! But they billed my insurance saying I was seen by the doctor. I had blood work done and the nurse finished and sent me home only to call me an hour later and tell me that I had to come right back because I didn t finish all of my blood work. I couldn t come right back and I live 40 minutes away so I had to drive and hour 20 minutes round trip the next day because they made a mistake. My final straw was I called to confirm my appointment time the morning of my appointment and 15 minutes early at 9:45. When I gave the receptionist my name she very rudely barked at me, uh uh No! You were supposed to be here at 9:30. I told her I called that morning and confirmed the time and she told me I was wrong and to reschedule. At this point I was livid. Go to any other clinic!