I am currently a client here with Toyota and have ...

I am currently a client here with Toyota and have had a car for a couple years . I was called by William in the use car department a few weeks back and he encouraged me to come in that I could trade in my vehicle for a new one . I spoke to him before coming in I told him of my situation of how my credit was bad because I had fallen in bad financial situation a while back . I told him look I don t want to waste my time or waste yours so please consider this before you encourage to come in ( by the way I live in Denton ) . He proceeds to tell me that Toyota would work with me no matter my credit and that Toyota had told him to contact me do to the fact that I ve had this car for 2 years and been making the payments on it . So he tells me again to come in and that he would make sure I am taking care of . Sure enough I come in they do a credit check and guess what ? He says that they can t help me . He still has the nerve to tell that the credit check was just a soft hit on my credit knowing that it was a hard hit . I surely wish they wouldn t deceive people promising things just to try to make a sale .