Anna Parkay

Review of Germain Bmw

My husband and I spent a few weeks looking for a u...

My husband and I spent a few weeks looking for a used BMW and had several negative experiences. When we were contacted by JJ at Germain BMW, we were immediately confident when he said "I'll have the keys on my desk for you." It was my first pre-certified car purchase and I was anxious, but once my husband and I met with JJ we were both put at ease. JJ was very easy to talk with and explained the purchasing process in a very straightforward way and was also able to provide invaluable information while we completed the paperwork. I've driven Audi for 20 years and am not familiar with BMW, but JJ gave me a tour of how things work from the driver's seat in very clear steps and was extremely knowledgeable. Overall, the entire experience of buying a pre-certified BMW at Germain BMW was fantastic! My husband and I are so happy with our new-to-us car and we know that we can always reach out to JJ in the future with any questions or concerns about our BMW. It's a substantial purchase and it's great to feel confident that we'll have the support of JJ and the rest of Germain BMW for years to come. We absolutely recommend JJ!