DAVIDE CERVELLATI Review of Monclick
I write this review, for the invoice because every...
I write this review, for the invoice because everything went well for the order. The after sales customer service is AWFUL, there are customer services that manage millions of orders (Amazon, Zalando, Yoox etc etc) that there is always someone who HELPS YOU ..... As for my speech, in 43 days they have not been able to: send an invoice to a pec, or insert the same invoice in the fiscal drawer (which is by law). Do not try to call or write they will NEVER answer. My advice switch to strong manors:
1) publish a 1-star review (the more people do it, the more its strength falls online ... trust me they are of the trade; companies buy reviews to be able to join certain sales channels ..... this is often not known not even those who have an "online shop"
2) you can safely REPORT; (lawyers cost, but the Carabinieri or even better the Guardia di Finanza are FREE, the latter then enjoy reporting online sites to the postal police that are not in order.
IT IS A CUSTOMER'S RIGHT TO GET EVERYTHING IT IS FOR IT
The order number is YA16960833 ..
I forgot to write ... Do not buy ANYTHING ... They are THIEVES ... They are not traceable for any reason .... I REWrite NEVER BUY ...
Yet another modification to the review: they are so unfair that they block the calls of your mobile phone (with the anonymous number it is free), obviously they do not answer; but I am also naive that this procedure for customer service is ILLEGAL. At this point I have all the requirements for a good report, I was missing this to proceed. My legal department will be happy to pluck someone ...
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